Purposes of Data Processing
These purposes include providing banking services, improving user experience, and complying with legal obligations.
Personal data is processed for specific purposes outlined in this policy.
Privacy Policy Overview
This Privacy Policy outlines how we handle personal data collected through our services.
Contact Information
Contact Email
Contact Number
+27 13 009 0761
Postal Address
91 Side Road, Robertsham, Johannesburg, 2091
General Inquiries
Data Sharing with Third Parties
We ensure that third parties receiving personal data adhere to privacy and security standards.
Data may be shared with third-party service providers under strict confidentiality agreements.
Legal Disclosures
Disclosure may occur in response to lawful requests from government authorities or as required by law.
We may disclose personal data to comply with legal obligations or protect our rights.
01
Data Collection Practices
We may collect personal information such as name, contact details, and transaction history to facilitate banking services.
The categories of data collected depend on user interactions with our services.
02
Data Sources
We gather data from user inputs, account activity, and automated processes within our banking applications.
Data is obtained directly from users or generated through their interactions with our applications.
03
Types of Cookies Used
Essential cookies are necessary for site functionality, while performance cookies help us analyze user behavior.
Cookies may be categorized as essential, performance, or functionality cookies.
04
Cookie Management
Cookies are used to enhance user experience and may track user behavior on our site.
Users can manage cookie preferences through their browser settings to control data collection.
User Rights
User Rights
These rights include access, correction, and deletion of personal data, among others.
Users have specific rights regarding their personal data, subject to applicable laws.
Requests
Exercising User Rights
We will respond to verified requests concerning user rights within the legally mandated timeframe.
Requests regarding user rights will be addressed in accordance with applicable legal requirements.
Data Retention
Data Retention Policy
Personal data will be retained only as long as needed to fulfill the purposes outlined in this policy.
We regularly review data retention periods and delete data that is no longer necessary for our purposes.
Policy Updates
Policy Updates
Updates to this policy will be communicated via our website or direct notifications as necessary.
We will notify users of significant changes to this policy through appropriate communication channels.